Charter Internet problems

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Henry Vilas
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Charter Internet problems

Postby Henry Vilas » Sat Jun 13, 2015 4:23 pm

Slow, with multiple tries in order to connect to sites. Hope this isn't Charter's response to net neutrality.

Beaver
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Re: Charter Internet problems

Postby Beaver » Sat Jun 13, 2015 8:34 pm

Mine is working fine tonight. Maybe it's your router or PC?

Henry Vilas
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Re: Charter Internet problemIt's OK

Postby Henry Vilas » Sat Jun 13, 2015 8:39 pm

It's OK now, but earlier in the day I had problems.

Roy
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Re: Charter Internet problems

Postby Roy » Sat Jun 13, 2015 8:58 pm

Mine was intermittently dropping out for over a year, and had many tech calls: nothing was fixed. Finally I talked the last tech into replacing the outside drop line from the pole to my house. That fixed everything.

My reasoning was that outside lines will deteriorate much sooner because of exposure to weather.

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Re: Charter Internet problems

Postby snoqueen » Sat Jun 13, 2015 10:00 pm

The same repair helped my internet reliability a lot. It used to always crap out when it rained. Maybe HV is having the same issue, as it's been raining a lot lately.

Henry Vilas
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Re: Charter Internet problems

Postby Henry Vilas » Sun Jun 14, 2015 8:28 am

I got new outdoor wiring when I upgraded to the Charter bundle last fall, so I don't think that was the problem. I googled Charter Internet outage yesterday and did notice that there were others in the area with connection difficulties.

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Re: Charter Internet problems

Postby Huckleby » Sun Jun 14, 2015 8:55 am

I too had wiring problems that were corrected and improved reliability.

BTW, I am impressed at how stable and strong the bandwidth is from Charter. A tech once told me that Madison is the home base for Charter, they roll-out and test improvements here first. We have the best internet service of any Charter city in country.

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Re: Charter Internet problems

Postby peripat » Sun Jun 14, 2015 3:44 pm

Now that is depressing. I had faster internet with AT &T dialup...even after Charter finally climbed the poles and replaced stuff there.
Anyway mine went out twice yesterday.

Henry Vilas
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Re: Charter Internet problems

Postby Henry Vilas » Sun Jun 14, 2015 4:10 pm

It still might be an outdoor wiring problem, but further down the line than from one's house to the utility pole.


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