TAsunder wrote:What was the nature of the outage? If they had a backup I don't see how that helps if all the hardware is kaputt. You still have to get the new hardware and everything. Seems like they had a temporary server restored from a backup and then once they got the real stuff working, restored from the same backup.
Most hosting firms use what's commonly called in the trade as "enterprise storage."
What this means is that most of their servers have minimal if any local boot/system disks. The crucial data is stored on a centralized storage infrastructure that is accessed through fiber, etc, i.e. a big version of your USB 2.0/Firewire external drive. So when a chunk of machines go off line and start on "fire," all you need to do is point other/new servers at the enterprise storage, change a few IPs, and you're back in service.
Sorry, I didn't mean to geek so much.