I've never been really comfortable with tipping for counter service, since there's really no service involved. In France, for example – where the service is included in the price – the price for a drink is cheaper at the counter/bar, as opposed to a table. It's understood that you pay more at the table because you're paying for the service. (And of course, no tip is anticipated.)massimo wrote:Guess it does make sense that a good tip up front would encourage good work. I suppose I already do this at coffee shops or anywhere else with counter service.
But, coming from a service background, I tend to accommodate the barista even if that means I'm really just subsidizing the employer. What I'd love to to see is a kind of matching grants setup where the employer is obligated to match any tips from customers. The logistics seem forbidding, but yo, I'd be far more generous if I knew such a system were in place.
(And for those complicated frou-frou coffee drinks that take much effort and time to make, I think the customer ought to tip those who are behind them in line.)